Exclusive Floral Designs Delivered to Raleigh, Durham, Chapel Hill,

Morrisville, Cary, Apex, and Wake Forest. Private and Corporate Events, Weddings in North Carolina and Beyond.

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Hidden Door Floral Studio - Raleigh, NC florist
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Frequently Asked Questions - FAQs

Where do you offer same day deliveries?
Yes, we provide same-day delivery in Raleigh Cary, Chapel Hill, Morrisville, Durham, and Wake Forest.
How much does flower delivery cost in Raleigh?
All of the the cities above have a $15 delivery fees, except Chapel is is $20.
Can I order online or by phone?
Yes! You can order online anytime at hiddendoorfloral.com or by phone at (919) 623-0202 during our business hours (Mon-Fri 9:00 AM-4:00 PM, Sat 8:00 AM-1:00 PM, Sun Closed).
What forms of payment do you accept?
We accept major credit/debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay at our online checkout.
Design & Substitution Policy
Exact flower varieties and colors cannot be guaranteed. You’re welcome to share your preferred blooms or color palette, and while some flowers may be seasonal or limited, we’ll always design an arrangement that beautifully reflects your vision and our signature Hidden Door Floral Studio style.
What happens if the recipient isn’t home?
We text the recipient before delivery (when a valid mobile number is provided) so they can share placement instructions or arrange for a neighbor to receive the flowers. If we do not receive a response, our driver will leave the arrangement safely at the entrance. You will receive a delivery confirmation once the order has been completed and may notify the recipient as well.
Do you deliver flowers to hospitals, offices, or event venues in Raleigh?
Yes, we deliver to homes, hospitals, businesses, and venues across Raleigh. Please provide the full address and any delivery notes during checkout.
How do I make my flowers last longer?
Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight to extend their life.
Why choose flowers by Hidden Door Floral Studio ?
What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in Raleigh, and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.
Can I add a personalized message or card to my flower order?
Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message.
Can I order a flower subscription?
Yes, our flower subscription service is a game-changer for effortless, fresh blooms delivered straight to your door—perfect for treating yourself or gifting ongoing joy without the hassle. You can choose your budget, frequency (weekly, bi-weekly, or monthly), and first delivery date on our subscriptions page.
Return & Quality Policy
All sales are final once your floral design has been created. Because our arrangements are custom and perishable, we do not accept returns or cancellations. Any quality concerns must be reported within 24 hours of delivery or pickup so we can promptly review and resolve the issue.